FAQs

Home FAQs

 

 

1. How is my gold’s value calculated?

Your gold’s value depends on three key factors — purity (karat), weight, and the current gold market rate.
At IMG Gold Buyers, once your gold is tested using certified XRF technology, we weigh it in front of you and calculate your payout using the live gold rate displayed in-store.

2. My jewellery isn’t hallmarked — will I get penalised?

Non-hallmarked gold is common — and reputable buyers test purity before quoting.
At IMG Gold Buyers, we use advanced XRF testing to measure your gold’s exact karat and purity. You’re paid based on the actual purity measured, not on whether it has a hallmark.

However, if purity results are uncertain, pricing may be slightly conservative to cover risk.

Tip: Always ask what testing method they use and request to see the purity result yourself.
🔗 See how we test:
IMG XRF Gold Testing

 

3. How do buyers actually test purity — can I trust their result?

Common testing methods include XRF (X-ray fluorescence), electronic testers, and acid/touchstone testing.
At IMG Gold Buyers, we use ISO-certified XRF equipment, which gives fast, accurate, and non-destructive purity readings right in front of you.

4. Can I watch the gold testing process in person?

Yes! Transparency is your right.
At IMG Gold Buyers, testing happens in front of you — you’ll see your gold scanned and purity results displayed live on the XRF machine screen.

 5. Why did the buyer reduce the weight because of stones or dirt — is that fair?

Yes — buyers pay only for the gold content. Stones, beads, and non-metal parts aren’t gold, so their weight is deducted.
At IMG Gold Buyers, deductions are minimal and fully transparent. Our team shows you the gross, stone, and net gold weight clearly before valuation.

6. One gold buyer told me there’s a fixed 2% cut — what is that and why do they charge it?

Some buyers apply a 1–2% margin to cover costs like smelting, purification, and resale risk.
At IMG Gold Buyers, we maintain low margins and rely on transparent, high-volume trade — so you receive closer to full value for your gold.

💡 Tip: Always ask for the full breakdown — live rate, purity, weight, and deduction — in writing.

7. If it’s inherited and I don’t have bills, will anyone buy it?

Yes, most reputable buyers will.
At IMG Gold Buyers, we accept inherited jewellery after verifying your ID and recording ownership as per KYC guidelines. Your items are tested, valued, and paid for fairly.

 8. Some local shops give better per-gram rates than big names — should I sell to them?

Small shops may quote higher rates but often compromise on testing or documentation.
At IMG Gold Buyers, we combine competitive rates with professional testing and full paperwork — giving you both value and safety.

9. Is it safe to accept cash for a large sale, or should I insist on bank transfer?

For large amounts, always prefer bank transfer or UPI for safety and clear records.
At IMG Gold Buyers, we offer instant payment options — cash (within limits), UPI, or direct bank transfer — depending on your comfort.

💡 Tip: For sales above ₹20,000–₹50,000, choose digital transfer and keep your printed receipt with KYC details.

10. Why did one shop quote 22K while another said my chain is only 20K — who’s right?

Purity can vary across a piece, especially older ones with soldering or repairs. Some test one spot; others test multiple areas.
At IMG Gold Buyers, we conduct multi-point testing to ensure a fair average purity result.

11. If I sell jewellery, why don’t I get back the making charges and GST I paid while buying?

Because making charges and GST are retail costs, not part of the metal value.
When reselling, you’re paid for the pure gold content only. Those add-ons can’t be recovered since they cover design and service costs, not gold weight.

12. I have gold coins or bullion — will I get closer to spot price than with jewellery?

Yes. Coins and bars are nearly pure metal, so they fetch closer to spot gold price.
At IMG Gold Buyers, bullion testing is fast and fully transparent, ensuring you get the best possible rate based on live market values.

13. What are concrete red flags that the buyer is trying to cheat me?

Watch out for these warning signs:

  • Refusing to test your gold in front of you.
  • No detailed breakdown of weight × purity × rate.
  • Pressure to sell immediately or limited-time offers.
  • Handwritten bills with no buyer information or GST number.
  • Unexplained “wastage” or deduction amounts.

At IMG Gold Buyers, we pride ourselves on open testing, clear
invoices, and zero hidden fees.

14. How can I be sure I’m getting a fair rate for my gold?

Fair pricing = (Purity × Weight × Live Rate) – Minimal Dealer Margin.
At IMG Gold Buyers, all calculations are shown on your invoice, based on the current gold market rate. No hidden charges, ever.

💡 Tip: Cross-check our rate with public gold price sources (like MCX or GoodReturns) — you’ll see how transparent our valuation is.

15. Do I have to pay tax when I sell my gold?

Ordinary personal sales don’t usually trigger tax unless you make significant capital gains or sell frequently.
We issue a complete invoice for every transaction, which helps with documentation and compliance.

16.Who gives the highest price for gold in India?

Professional gold buying companies usually offer the highest price because they use live market rates, accurate XRF testing, and transparent valuation methods.

17.How do I get the best value while selling gold?

To get the best value, compare multiple buyers, check the live gold rate, understand purity testing, and avoid hidden deductions.

Also you can check out : how to compare multiple gold buyers.

18.Why am I getting less price for gold?

Low purity, hidden charges, stone deductions, and outdated testing methods are common reasons for lower gold valuation.

Also you can read : Why you are getting less price for gold.

19.Does gold purity affect resale value?

Yes. Higher purity gold such as 22K or 24K receives a higher value compared to lower purity gold like 18K.

20.What affects gold value more — purity or weight?

Both matter, but purity often affects the price per gram more significantly than weight.

21.Is it safe to sell gold without a bill?

Yes. Most old gold buyers accept gold without a purchase bill if valid ID proof is provided.

22.How can I identify trusted gold buyers near me?

Check Google reviews, transparency of testing, documentation process, and whether the buyer uses XRF technology.

Also you can check out : how to identify trusted gold buyers.

23.What are hidden deductions when selling gold?

Common deductions include melting charges, service fees, wastage charges, and excessive stone weight deductions.

24.What documents are required to sell gold in India?

Usually Aadhaar card, PAN card, or any government-issued photo ID is required.

25.How do gold buyers calculate gold value?

Gold buyers calculate value based on purity, weight, deductions, and the current market gold rate.

26.How long does it take to sell gold?

Most professional gold buyers complete the process within 15–30 minutes.

27.Can I sell pledged gold?

Yes. Professional pledged gold buyers help release gold from banks or NBFCs and pay the remaining balance instantly.

28.Which is better: local jeweler or professional gold buying company?

Professional gold buying companies usually provide better transparency, accurate testing, and higher payouts compared to local jewelers.

29.Is XRF testing safe for gold jewelry?

Yes. XRF testing is completely non-destructive and does not damage your jewelry.

30. Who is the best to sell my gold to?

The best place to sell your gold is to certified, transparent corporate buyers rather than traditional pawn shops. Established companies like IMG Gold Buyers use advanced, non-destructive German XRF laser technology to evaluate your jewelry accurately right in front of you. If you are looking for highly rated gold buyers near me who offer top market rates, zero hidden deductions, and immediate payouts, choosing a professional brand ensures you don’t lose value on melting or weight estimates.

31. Who are the biggest buyers of gold right now?

Globally, central banks and bullion refineries remain the largest institutional purchasers. For everyday consumers looking to liquidate jewelry, major corporate gold buyers dominate the market. Reputable firms like IMG Gold Buyers operate as some of the largest and fastest-growing buyers across South India, offering reliable payout solutions, safe transactions, and professional release services for pledged gold.

32. Where to sell gold for cash in South India?

The safest way to sell gold near me for instant cash or immediate bank transfer in South India is through organized gold-buying outlets. IMG Gold Buyers has a strong branch network across major southern hubs, providing a secure, 100% transparent evaluation process that takes less than 20 minutes. They strictly align their payouts with daily live market rates, ensuring sellers avoid hefty middleman commissions.

34. What is the best way to sell unwanted gold?

The best way to sell unwanted gold is to track the live daily market rates, carry your valid ID proofs, and visit a certified valuation center. For those looking for premier gold buyers ernakulam offers specialized branches of IMG Gold Buyers. Their professional staff determines the exact value of your scrap or old gold using digital karat-meters, protecting you from arbitrary purity deductions.

35. Where is the best place to sell gold in Bangalore?

To get the maximum value for your jewelry, the best gold buyers in bangalore can be found in established commercial hubs. The IMG Gold Buyers branch in Basavanagudi (near Gandhi Bazar) is highly recommended for its clean, customer-centric evaluation process. They stand out in Bangalore for matching top market prices and offering professional assistance to release pledged gold from banks or financial institutions.

36. What is the selling price of gold in Hyderabad?

The final selling price of gold fluctuates daily based on MCX and international market trends. When you choose to sell gold for cash in hyderabad, professional buyers calculate your payout based on the day’s live 22K or 24K rate against the precise weight of your items. Visiting specialized branches like IMG Gold Buyers in Somajiguda (near Punjagutta Metro) or Kukatpally ensures you receive a highly competitive price with zero arbitrary melting loss deductions.

37. How much will I get if I sell 1 gram gold in Kerala?

The exact payout to sell gold kerala depends directly on the daily gold rate set by the local merchants association (AKGSMA) and the underlying karat purity of your jewelry. Leading service providers like IMG Gold Buyers compute your 1-gram value transparently by separating stone weight and assessing the exact gold content digitally, giving you a premium price matching the day’s maximum market value.